Privacy Policy

Smelllemongrasshk(collectively "we", the "Company", "Smelllemongrasshk") respects the privacy rights of visitors to the Company’s website and ofindividuals who participate in, access or sign up to any of the Company'sservices, activities or online content (collectively referred to as"Services"). The Privacy Policy is governed by the requirements ofthe Personal Data (Privacy) Ordinance (Chapter 486) (the “Ordinance”).

1. Purpose ofCollecting Personal Data

You need not supplyany personal data in order to access the company’s website. When youparticipate in, access or sign up to any of the services, personal data iscollected from you to enable us to provide you with the services. You maydecline to provide us with the requested personal data, but in such case we maynot be able to provide the services to you. By submitting your personal data,you consent to the use of that data as set out in this Privacy PolicyStatement.

2. Types of PersonalData Collected

Types of personal datacollected by the Company may include but not limited to the following:

(i) Your name, andother personal particulars;

(ii) Contact details,such as mailing address, telephone number, and email address;

(iii) Billinginformation, such as credit card account numbers.

3. Use of PersonalData collected

Personal datacollected from you may be used by the company for:

(i) Identifying youand your accounts;

(ii) Providing youwith the related services;

(iii) Processing yourorder(s), payment instructions, collecting outstanding amounts and otherinstructions;

(iv) Analyzing,verifying, and/or conducting credit checks, payment details and/or conditions,so as to provide you with the related services;

(v) Designing servicesfor you;

(vi) Providing youwith customer service;

(vii) Conductingmarketing research, statistics analysis, and behavioural analysis;

(iix) Auditing;

(ix) Makingdisclosures when required by applicable laws, rules and regulations;

(x) Direct marketingof the products and services of the company and its business partners.

4. Direct marketing

The Company may usethe personal data collected from you in direct marketing upon receiving yourconsent. We may contact you by mail, email, telephone, social media, and othercommunication channels. If you prefer not to receive any direct markingcommunications from us, you can opt out at any time by updating yourpreferences through your registered account. Upon receipt of your request, weshall cease to use your personal data.

5. Retention of theinformation

We will retain yourpersonal data and records of your online transactions for a reasonable periodto fulfil the purpose of personal data collection.

6. Data Access andCorrection

If you wish to accessand/or correct your personally identifiable information which you have given usvia internet, you may contact us by: Email: info@smelllemongrass.com.hk

7. Use of Cookies

Cookies are computerfiles which will be stored in your computer for the purposes of obtainingconfiguration information and user preferences. Cookies used (if any) canimprove your shopping experience when visiting our site. You can choose not toaccept Cookies, but to do so you may be unable to utilize or activate certainavailable functions on our site.

8. PolicyCoverage 

This Privacy PolicyStatement only applies to the Company’s website. Our website may contain linksto other sites and pages. By activating a link, such as clicking on the bannerof an advertiser, you leave our website and the company does not exercisecontrol over any personal data or any other information you give to any otherentity after you have left our website. Access to and use of such otherwebsites is at your own risk.

9. Changes in PrivacyPolicy Statement

The Privacy PolicyStatement may be amended from time to time without prior notice, the latestversion of the statement can be found on our site (www.smelllemongrass.com.hk).You are advised to check and read the latest version of the statementregularly.